ADMIN0032 Version 1 Published December 2023. The Investigation of Complaints Guidelines (the Guidelines) are for those who manage sport integrity-related matters within Gliding Australia, Regional Associations or Affiliated Gliding Clubs.
The Guidelines are applicable to matters that are managed by gliding under Gliding Australia’s Complaints, Disputes and Discipline Policy. The Guidelines:
• Provide guidance on the basic mechanics of an investigation for matters managed by gliding organisations.
• Have been designed to promote procedural fairness in a potentially complex area of complaint investigation and management.
The Guidelines apply to informal or formal complaint management processes (written complaint and internal investigation).

