ADMIN0012 Version 0 Published Oct 2021. Characteristics of less serious complaints include behaviour or decisions that are:
● Out of character for the person about whom the complaint has been made
● One-off
● Not entrenched
● Low risk of harm/impact on other people.
Examples of less serious issues that can be dealt with using formal processes include:
● Favouritism in committee, panel or team selection
● Mild coarse language, yelling
● Restriction of access to facilities.
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pdf
Categories:
Governance Policies & Procedures
